covid-19 protocols

As we continue to navigate the global Covid-19 pandemic, rest assured that we are taking all necessary health and safety measures while closely following government-recommended guidelines in order to keep both our guests and team members safe.

Our team is fully vaccinated and we have increased the frequency of our already extensive cleaning and sanitation measures in order to ensure all spaces are properly disinfected throughout your stay with us. Your safety is our top priority.


We understand that amid the Covid-19 pandemic, rules and regulations surrounding travel are frequently changing. In an effort to help with this uncertainty, we have adapted our policies to allow for more flexibility.

CANCELLATION: Should you be unable to make your reservation because the borders of your origin country or our own have been closed, please contact us as soon as possible, and you will receive a full refund of the amount paid.

FLEXIBLE RESERVATION: In the event of unforeseen circumstances related to Covid 19, such as illness, mandated quarantine, flight changes and/or cancellations—we will hold your reservation for one full year from the date of cancellation at no extra charge.

Requirements for entering Chile

Requirements for entry to Chile for foreigners as of March 21, 2022.
Read more: Chile Travel

COVID-19 update

Coronavirus in the Aysen region

Active CasesTotal CasesDeceased

Date: Jul 06, 2022.