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Credit Card: Send the card’s number and expiration date. 50% of the Reservation Value will be charged and you will get a confirmation Email. The remaining Amount must be paid 30 days before Check-in.
Bank Deposit: Deposit 50% of the Reservation Value to Alto Melimoyu S.A. (RUT 76.115.173-8) in one of the following accounts, depending on the currency:
Send the Deposit Voucher via email. An email with the Reservation Confirmation will be sent back.
The remaining Amount must be paid 30 days before Check-in.
Fines applied over the total of the Reservation Amount:
Trips subject to changes due to Weather Conditions, Circumstances beyond the Company’s Control or Decisions made by the Guide in Charge, having to do with Security or the Well-being of any Guest.
Sickness, Food Restrictions, Allergies, Health Problems or Physical Impediments must be expressed when making the Reservation.
There will be no Money back to Guest for Situations that are not Melimoyu Lodge’s Responsibility, such as Meteorological Problems, Social or Political Manifestations, Road Cuts, Natural Phenomenons, Passenger Sickness or other Derivates from these.
Bank Fees that may occure due to Overseas Deposits or Transfer are Responsibility of the emitting Party. Melimoyu Lodge is not responsible for these Fees and the Client or Agency must make sure that the Total Value of the Reservation is received.
We recommend getting Travel Insurance.
At Melimoyu Lodge we have decided to make our reservation and cancellation conditions more flexible in the face of the COVID-19 pandemic. The modifications are:
Free cancellation: If the stay cannot be made because the borders of origin or destination are closed, a refund of 100% of the amount paid will be made.
Flexible reservation: In case of other unforeseen events due to COVID-19 such as contagion, quarantine, changes and / or cancellation of flights, among others, the reservation will be available for one year from the date of cancellation, keeping the value of the reservation.
Para ver las políticas de reserva y cancelación completas, haga clic aquí.